Shipping Policy
Ella & Rose Dallas is committed to providing all customers with fast and reliable delivery.
These shipping terms describe our delivery times, costs, and processes to ensure an optimal shopping experience.
Delivery Time
Ella & Rose Dallas aims to dispatch all orders within 24–48 hours of order confirmation.
Once shipped, your order is usually delivered within 5–14 business days.
Delivery times may vary depending on factors such as:
-
Weather conditions
-
High order volumes (for example, during holidays)
-
Customs processing (if applicable)
Free Shipping
Ella & Rose Dallas offers free shipping on all orders.
Regardless of your order value or delivery address, you will not pay any shipping costs.
This is part of our commitment to make your shopping experience as simple and convenient as possible.
Shipping Method
All Ella & Rose Dallas orders are shipped directly from our supplier.
This allows us to:
-
Ensure faster processing times
-
Deliver your products as quickly as possible
-
Perform thorough quality checks before dispatch
Order Processing
After completing your order, you will receive a confirmation email with all order details.
Orders are processed and shipped within 24–48 hours.
Once your package has been dispatched, you will receive an email containing a tracking number to easily follow your shipment.
Order Tracking
Ella & Rose Dallas always provides tracking information.
Using your tracking code, you can follow the status of your shipment directly on the carrier’s website.
This ensures you always know where your package is and when to expect delivery.
Questions and Customer Service
Do you have any questions about your order or our shipping policy?
Our customer service team is happy to help!
📧 Email: info@ellarosedallas.com
We strive to respond quickly and professionally.